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Shipping & Returns

Shipping price and times

At checkout, we always display all available shipping options for your order. For some orders or countries we can currently only offer standard shipping. We are working to expand our shipping options!. DHL Standard – 1-2 Business Days€5,00 – Free fro

How can I return my items?

In case of a cancellation of the order, please refer to our instructions regarding the right of withdrawal. Please fill out the return form for each return and include it with the shipment, so that we can process your return as quickly as possible. P

How long does shipping take EU-wide?

Shipping takes 3 to 5 working days throughout the EU.

Is there an express delivery service so that I receive the goods the next day?

Yes, we also offer express deliveries. If payment is received by 12.00 noon, the order will be dispatched on the same day.

Can I specify a Packstation as the delivery address?

Yes, it is important to enter DHL Packstation in the delivery address, postal number and Packstation must also be filled in.

From how much € purchase I pay no shipping costs?

From 50 EUR net there are no shipping costs.

Are shipping costs to Austria free of charge above a certain price?

The shipping costs to Austria amount to 13.00 euros. Free delivery is currently only possible within Germany.

Will the VAT be refunded if I import the goods into Switzerland myself via customs?

It must be clarified here whether the customer is an entrepreneur or an end consumer. If it is an entrepreneur, we must be presented with proof from customs. We must then cancel the German invoice and issue a new invoice without VAT.